Friday, April 1, 2022

Wednesday Thursday Friday
8:30 Registration / Continental Breakfast
9:00 Triggers - Making Them Your Strengths


Crystal Wallin, BSN, RN, NRP, CCEMT-P was a volunteer first responder responding in her personal vehicle for three years, and then worked as an EMT-Basic and EMT-Intermediate for a rural emergency room and private interfacility transport service. She also worked as a hospital-based emergency medical dispatcher for air and ground transport before, during and after paramedic school. She was a critical care paramedic and field training officer with Gunderson Tri State Ambulance in La Crosse, WI for nine years, and sat on the executive council of the Wisconsin Southwest Regional Trauma Advisory Council for five years. Currently she is a Registered Nurse House Supervisor at a Crossing Rivers Health in Prairie du Chien, WI, an adjunct nursing instructor at Viterbo University in La Crosse, WI and a board member of Southwest Wisconsin Technical College.


We've all got them - the triggers that echo too close to home, the moments where we see loved one's faces superimposed on the patient's while we're working the call. Dementia patients like grandparents, little faces that are the same age as the ones tucked in at home. How do we step back, take that reverberation of "too close to home" - and use that to make us better paramedics, not "soft" ones? Are "soft" paramedics the ones who've had it right all along - have they unlocked a door to empathy that does not get too close to our safe walls?
11:00 Adjourn